Contact Toast & Fig Jam
General enquiries
Account, billing, and accessibility support
Help with signing in, membership, refunds, or an accessibility barrier. Never send your password, sign-in link, full card number, or check-in writing.
Privacy and data requests
Questions about your information, or requests for access, correction, export, or deletion. We may need to verify your identity before acting. Start with the type of request; avoid sharing sensitive details in your first message.
Phone
We do not publish guaranteed response hours. If you leave a voicemail, provide only the minimum information needed for us to return the call.
Not an emergency service
These contact channels do not provide medical, mental-health, crisis, or emergency support. Do not send urgent safety or health information by email or voicemail. Use an available local emergency or crisis option when immediate help is needed.